Important: If you wish to access HammerTech Intelligence (HTI), please contact your Customer Success Representative to have this configured
Using the new HammerTech Intelligence (HTI) feature, you can upload an image of the Observation and HammerTech Intelligence (HTI) will automatically fill in the key Observation details.
Note: This feature is only available via your Web Browser. It is currently not supported in the HammerTech Mobile App.
To create a New Observation
- Go to the main Observations page
- Once on the Observations list view, click the blue + symbol
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In the Photos section, click on Add Photos.
Please Note: You can upload up to 10 photos per observation. You can select photos via file explorer, or drag-and-drop. For mobile devices and tablets, you can take or select a photo via your device’s camera/gallery.
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Click Scan with HammerTech Intelligence button in the Photos section.
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Select one image to scan (HTI currently supports scanning a single photo per Observation). If you wish to not continue or choose a different image you have uploaded, click Clear Changes.
- Once completed, HTI will process the image and auto-fill out the following fields:
- Observation Type
- Description
- Assignee
- Classification
- Resolution
- Priority
- Due Date
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Select the Employer/Internal User and Location for the new Observation.
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Click Create to submit the Observation.
Important: Review and confirm all HTI-generated details before saving. The image scan gives you a fast starting point, but accuracy remains your responsibility.
If you wish to submit your Observation without the use of HTI, please follow the article here.